Terms of Service
Welcome to Debra Adelson Jewelry. By placing an order or using this website, you agree to the following terms.
About My Work
Every piece on this site is handmade by me. Unless otherwise noted, each listing shows the exact, one-of-a-kind item you will receive. No two pieces are identical, and slight variations in color, texture, and form are an inherent part of handmade work, not defects.Orders and Payment
All prices are listed in US dollars. Payment is due in full at the time of purchase. I reserve the right to cancel any order and issue a full refund if an item is no longer available or if an error in pricing or description has occurred.Sizing and Fit
Ring sizing, bracelet sizing, and necklace length information are available on my FAQ page. If you're unsure of your size, please reach out before placing your order. I'm happy to help you find the right fit. Keep in mind that custom sizing requests may affect production time.Once a piece has been purchased, I'm happy to address any sizing issues. Please contact me before sending anything back so we can talk through the alterations while the piece is still with you. Return instructions are on the FAQ page.
Shipping
I offer free shipping anywhere in the continental US, generally via UPS Ground. In some cases I may ship via USPS Priority Mail. Expedited shipping is available at an additional cost.Once your order has been processed and a shipping label generated, you'll automatically receive a tracking number by email so you can keep an eye out for your package.
International orders are welcome. Please contact me directly at jewelry@debraadelson.com so I can provide shipping options and send you an invoice.
Once a package has been handed to the carrier, I am not responsible for delays, loss, or damage caused by the shipping service. If you have concerns about a shipment, please reach out and I'll do my best to help.
Care and Liability
Detailed care instructions are provided on my FAQ page. My pieces are handmade and should be treated accordingly. I am not responsible for damage resulting from improper care, wear during activities not suitable for fine jewelry, or exposure to chemicals, water, or extreme temperatures.Returns and Exchanges
I do not offer refunds on ready-made purchases, but I gladly accept exchanges within two weeks of delivery. If you are purchasing a gift, let me know and I will extend that window to fit your timeline.
Items must be returned in their original condition, well-packaged in a padded box or padded envelope. Returns must be shipped with tracking, and you must provide the tracking number once the package has shipped. Return shipping is at the buyer's expense. I cannot issue a credit or exchange until the original piece has been safely received, and I cannot be responsible for items lost or damaged during return shipping.
Custom orders and commissions are non-refundable and cannot be exchanged. Each one is made specifically for you, to your specifications, with time and care, and cannot be resold.Custom Orders and Commissions
Custom work requires a deposit before I begin, with the balance due upon completion. By commissioning a piece, you agree to the scope, materials, and timeline we have discussed. Because custom work is made to your specifications, it is non-refundable once production has begun.Intellectual Property
All photography, design, and content on this website is my original work and may not be reproduced, copied, or used without my written permission.Governing Law
These terms are governed by the laws of the State of New Jersey.Limitation of Liability
My website and its contents are provided as-is. I make every effort to ensure accuracy, but I am not responsible for typographical errors, pricing mistakes, or outdated information. I reserve the right to correct errors or cancel orders when necessary. To the fullest extent permitted by law, I am not liable for any indirect, incidental, or consequential damages arising from your use of this website or any products purchased through it.General
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms represent the entire agreement between us regarding your use of this website and supersede any prior communications on the subject.Privacy Policy
Your privacy matters to me. Here's a plain-English explanation of how I handle your information.What I collect: When you place an order, I collect your name, email address, shipping address, and payment information. If you sign up for my mailing list, I collect your email address.How I use it: Your information is used only to process your order, communicate with you about your purchase, and, if you've opted in, send occasional emails about new work and events. I send no more than one to two emails per month.What I don't do: I do not sell, rent, or share your personal information with third parties, except as required to process your payment (via Squarespace's secure checkout) or ship your order (via UPS or USPS).Email list: You can unsubscribe from my mailing list at any time by clicking the unsubscribe link in any email
Questions
If you ever have a question or concern about an order, please reach out. I check my inbox regularly and I'm always happy to help.jewelry@debraadelson.com | 1.413.687.5126
Or use the contact form below.